Privacy policy

Privacy Policy


This Privacy Policy outlines how we collect, use, and disclose your Personal Information when you visit or make purchases on our website, www.AquaticConnect.com (hereon referred to as “Site”, "site", or “we”).

Collecting Personal Information

When you visit our site, we collect device information (e.g., browser version, IP address), order information (e.g., name, payment details), and customer support information (e.g., name, purchased product details) to provide services and support. We collect some data automatically through cookies and similar technologies.

Minors

Our site is not intended for unsupervised use by individuals under 18. We don't intentionally collect personal information from children. If you are the parent or guardian and believe your child has provided us with personal information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to deliver our services and comply with laws. For instance, we use Shopify to power our online store.

You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy .

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

We use Personal Information for targeted advertising. We use Google Analytics, and you can opt out. Visit the NAI's educational page for details.

Using Personal Information

We use Personal Information for various purposes, including offering products, processing payments, and keeping you informed about our offerings.

We may share Personal Information with our processor Shopify and/or any third party vendors that We use for our customer service, advertising, payment gateways, sales channels, shipping, and fulfillment applications.

Lawful Basis

We process your data lawfully, based on factors like your consent, contract performance, legal obligations, and our legitimate interests.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

Cookies

We use cookies to improve your browsing experience. Most are persistent and expire after a set period. You can manage cookies through your browser settings.

Do Not Track

We don't change our practices based on "Do Not Track" signals.

CCPA

Under the California Consumer Privacy Act (CCPA), if you are a resident of California, you have certain rights regarding your Personal Information. These rights include:

1. The Right to Know: You have the right to know what Personal Information we hold about you.

2. The Right to Data Portability: You can request that your Personal Information be transferred to a new service.

3. The Right to Correction: You can ask us to correct or update your Personal Information.

4. The Right to Deletion: You can request the erasure of your Personal Information.

To exercise these rights, please contact us using the contact information provided in our Privacy Policy. Additionally, if you want to designate an authorized agent to make these requests on your behalf, please get in touch with us at the same contact address.

GDPR (European Economic Area Residents):


If you are a resident of the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR):

1. Right to Access: You have the right to request access to the Personal Information we hold about you.

2. Right to Data Portability: You can request the transfer of your Personal Information to another service.

3. Right to Correction: You can ask us to correct or update your Personal Information.

4. Right to Erasure: You have the right to request the erasure of your Personal Information.

To exercise these rights or if you have any GDPR-related inquiries, please contact us using the contact information provided below.

Data Processing Information:

Your Personal Information will be initially processed in Ireland and may be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more details on how data transfers comply with GDPR requirements, you can refer to Shopify's GDPR Whitepaper at [https://help.shopify.com/en/manual/your-account/privacy/GDPR .

Changes

We may update this Privacy Policy, reflecting changes in our practices or legal requirements.

Contact

For privacy concerns or complaints, reach out to us at contact@aquaticconnect.com or by mail at: Aquatic Connect, LLC, 617 Stokes Rd, Suite 4 #185, Medford NJ 08055, United States.

If you're unsatisfied with our response, you can contact the relevant data protection authority.

Updated 12/20/2023